Booking Terms & Conditions

booking-terms-and-conditions

Hair Restoration Europe terms and conditions are set out below. They are designed to outline our responsibilities to our clients. Also, the clients’ responsibility when booking our services. Your consumer rights and protections for your region or country may supersede the terms and conditions.  Ensure you read and understand the terms and conditions.

Hair Restoration Europe (known as The Clinic) believes in transparency and patient care. Doctor´s with Hair Restoration Europe are medically registered in their respective countries of work.

We endeavour to maintain the highest medical standards and quality. Throughout your experience and your hair transplant procedure.

Terms & Conditions of Payment

Unless stated the fees quoted represent the cost per graft/follicular unit placed. Using either the FUE or FUT/Strip Techniques. Corresponds to either “virgin scalp” or non-repair cases. Repair cases hold many challenges and are dealt with separately.

Booking Deposit

A deposit of €1500.00 or 50% of the estimated graft numbers if less than €1500.00 is required. This will confirm the reservation of your surgery date. If the procedure is being booked within 40 days of the date a 50% is required initially. Your deposit confirming your surgery date is expressly non-refundable.

Part Payment

Due 40 days prior to your procedure. A second payment making the total amount paid equal to 50% of the estimated fee.

Balance

The balance is due on the day of your procedure. The balance is payable with cleared funds. Any other payment method such as bank transfers, personal or business cheques must be agreed.  An agreement must be with the Clinic prior to your surgery day to allow payment to be cleared by that day.

Refund, Re-schedule Policy & Graft Count

We believe in education and transparency when advising on a hair transplant. A hair transplant is an elective surgical operation.  Before you make any commitment you are sure of your decision. Your deposit confirming your surgery date is expressly non-refundable.

The rescheduling/postponing of your procedure may result in an administration charge if the date cannot be booked. Otherwise, your full payment will be transferred to the new date. On cancellation, the amount paid will be refunded less your initial deposit (€1500.00) and administration fees.

Cancellations due to emergency or illness of the client will be assessed on an individual basis.

Incidental Costs

The Clinic will not be liable for costs arising from scheduling changes.  This may include (but not exclusive to) travel costs, accommodation costs, any economic cost to the client relating to the time taken off work or loss of potential earnings.

We reserve the right to amend our pricing structure at any time and without prior notice.

Terms & Conditions of Booking

Please disclose whether taking any medications or suffering from any medical condition. Non-disclosure can result in deferring the operation date or cancellation. As a result, additional cost may be incurred by the client. Medical Conditions can be but not limited to

Medications or substance such as aspirin, alcohol, consumed the day of or the before may interfere with the operation. This may cause the cancellation of the operation. Cancellation can result in additional cost to the client including the loss of the initial deposit.

Maintaining High Standards

Pre and post-op patient photos will be taken. In accordance with documenting your medical procedure. They ensure we can maintain a high standard of care in monitoring and reference to the high standards we set.  They are to be used at the clinic´s discretion. The patient can request their identity to be kept private.

Hair Restoration Europe reserves the right to amend the terms and conditions at any time and without prior notice.

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